Skip to content
Frequently Asked Questions
When will my order ship?
Orders placed before 10am PT Monday to Friday (excluding holidays) will ship the same day.
Orders placed after 10am PT or on weekends and holidays will ship the next open business day.
Lancer Skincare offers FREE ground shipping on all domestic orders.
Hawaii, Alaska, and Puerto Rico will be charged 2nd Day rates.
UPS 2nd Day Air: $18.00
UPS Next Day Air: $35.00
Paid shipping fees are non-refundable.
What is your return policy?
LancerSkincare.com offers a 30-day money-back guarantee, which begins the day your package is delivered. If you are unsatisfied with a product, please e-mail info@lancerskincare.comto receive a free return label. We are unable to provide exchanges. If your original order included a free gift, sample, or other promotional item, please make sure to return it to receive a complete refund or we will deduct the value of the gift from your refund. Paid shipping fees are non-refundable.