LancerSkincare.com offers a 30-day money-back guarantee, which begins the day your package is delivered. If you are unsatisfied with a product, please e-mail info@lancerskincare.com to receive a free return label. We are unable to provide exchanges. If your original order included a free gift, sample, or other promotional item, please make sure to return it to receive a complete refund or we will deduct the value of the gift from your refund. Paid shipping fees are non-refundable.
Lancer Skincare is distributed and sold through Authorized Retailers across the globe. Please visit our Store Locator to find a retailer near you or contact Customer Service at info@lancerskincare.com for support.
Our online store (LancerSkincare.com) does not ship internationally at this time.
For those in China, please visit LancerSkincare.cn.
Orders placed before 10am PT Monday to Friday (excluding holidays) will ship the same day.
Orders placed after 10am PT or on weekends and holidays will ship the next open business day.
Lancer Skincare offers FREE ground shipping on all domestic orders.
Hawaii, Alaska, and Puerto Rico will be charged 2nd Day rates.
UPS 2nd Day Air: $18.00
UPS Next Day Air: $35.00
Paid shipping fees are non-refundable.
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